Meet Joanna

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Joanna Renoj

she / her / hers

Billing Coordinator

LGBTQIA+ Affirming

Who is Joanna?

 

Joanna was born and raised in California, moved to Pittsburgh in 2021 and is loving everything. She's a big fan of picking up new hobbies, currently trying to learn how to sew! Joanna is also a big audio person; you can always catch her listening to something.

How does Joanna support Open Space CCW?

Joanna will be helping Open Space by taking on the position of Billing Coordinator. Some of the duties entail of making sure insurance benefits are processed as well as any claims, billing, and anything else insurance related. As well as helping patients walk through any insurance questions they may have.

Our goal is to demystify an often frustrating and confusing process and make things as easy as possible for you!

When I'm not at Open Space CCW, you may also find me...

At home figuring out a new project or going around town looking for some good food and fun things to do! I love finding cool views of the city, but I also enjoy just spending at home!

Do you have a question related to billing?

Call us, send us a message via our contact form below, or email us to get started.

724-777-1433

hello@openspaceccw.com

Meet Charles

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Charles Warren
MS, HRM, SHRM-CP

he / him / they / them

Director of
People + Culture

LGBTQIA+ Affirming

Who is Charles?

 

Charles is currently a graduate student at California University of Pennsylvania working towards their Master’s Degree in Clinical Mental Health Counseling. Charles is a very passionate advocate for diversity, equity, inclusion, and belonging in all aspects of life. Identifying as gay themselves, Charles is focusing their graduate research on providing competent and affirming care for underserved communities, including LGBTQIA+ individuals and families.  

Charles’ prior experience in human resources has provided them with a rewarding career helping people thrive in the workplace for local government, private sector, healthcare, and international organizations. Charles attained their Master’s Degree in human resources management from Capella University, and is a SHRM Certified Professional.

How does Charles support Open Space CCW?

Charles serves as Open Space CCW’s Director of People + Culture. Their goal is to ensure that each of our employees feel supported, remain engaged in our work culture, and have easy access to the benefits that we offer. Additionally, Charles works  closely with our Executive Director on overall organizational goal setting, strategy planning, and workforce development, to ensure that Open Space CCW is always moving forward intentionally while maintaining our mission and values as a practice. Charles oversees the People + Culture Department, which includes engagement + retention, job design, budget management, employee relations, compensation + benefits, talent management, and compliance.

 When I'm not at Open Space CCW, you may also find me...

Spending time with my family and furbabies (three cats, and three dogs!), blogging, and playing video games. As a newbie #PlantDad you will also find me tending to my abundance of houseplants and trying my thumb at gardening!

Are you interested in a career at Open Space CCW?

Meet CHelsea

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Chelsea MacDonald

she / her / hers

Director of
Client Experience

LGBTQIA+ Affirming

Who is Chelsea?

 

Chelsea is a graduate of the University of Pittsburgh, from which she has gained a very expensive piece of paper that proves that she really enjoys English Literature, Psychology, and Women’s Studies.  


Chelsea is a helper. The kind of person who likes to be behind the scenes, making people’s lives easier in small ways. She understands the value and need for therapeutic services in people’s lives and is passionate about being a catalyst for people’s healing. Chelsea knows that healing can come in many forms, and believes that small, kind interactions with people can make a difference. 

 

Chelsea is a certified yoga instructor who never does yoga, an avid poetry reader, and a huge fan of doing nothing.  Chelsea learned how to be a good person from her parents, who are good people and two of the best helpers she knows.  


Chelsea was born and raised in Pittsburgh and loves this city, even after living in San Diego for six years.  When Chelsea isn’t working, she’s usually doing laundry, making lunches and dinners, and cleaning things. But what she really loves to do is spend time in sunshine (more like a cat in a puddle of sunlight on the floor, less like a sunbathing goddess), swim, read poems, eat cheeseburgers, and spend time with her family, including her very nice parents, her husband who truly loves her for who she is, and her little boy who she loves more than anything else in the entire world. 

How does Chelsea support Open Space CCW?

As our full-time Intake Coordinator and Director of Client Experience, Chelsea has one of the most important jobs in the practice--to link clients with clinicians who will be a good fit, and make the process of getting clients set up as easy as possible.  She is responsible for gathering all of the necessary information in order to schedule a client’s first appointment, and will learn a few things about you to help you determine who may be the best fit for what you are struggling with and what you need out of a therapist.

 

She is the person with whom you’ll most likely speak when you call the office for any reason, and is here to help clients find the support they’re looking for. (And she's really, really good at what she does!)

 How can I contact Chelsea?

724-777-1433

Are you interested in scheduling with one of our clinicians?
We would love to work with you!

Meet Gabrielle

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Gabrielle Wills

she / her / hers

Office Administrator

LGBTQIA+ Affirming

Who is Gabrielle?

 

Coming soon!

How does Gabrielle support Open Space CCW?

Gabrielle carries out the important task of supporting the success of the Intake and Billing Departments, as well as the overall practice needs. Her goal is to ensure that our systems are running smoothly related to billing, intake, client care, office administration & organization, record management, as well as general office coordination for our East End + Wexford locations. Gabrielle ensures that our staff AND our clients have what they need.

She basically keeps the ship running!

When I'm not at Open Space CCW, you may also find me...

Dragging my wonderful partner along to various activities such as thrifting and plant shopping in the Bloomfield/Lawrenceville area; photographing all types of landscapes, people and pets; attending concerts, and cleaning! 

 How can I contact Gabrielle?

724-777-1433

Meet Samantha

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Samantha Goldberg

she / her / hers

Founder +
Executive Director

LGBTQIA+ Affirming

Who is Samantha?

 

Samantha Goldberg is the Founder + Executive Director of Open Space Counseling, Consulting & Wellness. She is a social worker by trade, and holds a Bachelor of Arts degree in Sociology with a certificate in Women, Gender & Sexuality Studies from the University of Pittsburgh, where she also obtained her Master of Social Work degree. 

 

 When Samantha began seeing first hand the serious lack of LGBTQIA+ competent and affirming mental health services available to the LGBTQIA+ community, and witnessed more and more colleagues experiencing inequity and burnout, the idea to transform Open Space CCW from a solo practice into a group practice was born.

 

Since 2018, Open Space CCW has expanded to a diverse team of over 27 mental health clinicians and support staff, and now offers a graduate-level internship program for rising clinicians who want to gain more competency in serving the LGBTQIA+ community. A member of the LGBTQIA+ community herself, Samantha has been able to lead her team with both professional and lived experience. Samantha has transitioned from seeing clients, and now oversees all business operations and a growing leadership team. Additionally, she provides consulting services and training to schools, agencies, and corporations who have a desire to improve their LGBTQIA+ competency and create more inclusive environments.

 

In addition to serving on the Board of Directors for Three Rivers Business Alliance, Pittsburgh's LGBTQIA+ Chamber of Commerce, Samantha is also an Advisory Board Member for the University of Pittsburgh’s Clinical Rehabilitation and Mental Health Counseling Program.

When I'm not at Open Space CCW, you may also find me...

Spending time on the water with my partner, Michelle, traveling wherever her Team USA Women's Ball Hockey takes us, fostering doggos for FurKid animal rescue, and spoiling our own children (doggos), Romie and Skylar.

 How can I contact Samantha?